Seniors are being targeted by scammers into paying a few hundred dollars who claim to be representatives of Windows, contacting the elderlies to pay to a nominated bank account number by E-commerce
Senior citizen John Scott received a number of calls chasing payment of $550, prompting him to went down his local bank where a scam-savvy teller advised him the account number belonged to another bank. The teller urged him not to send the money because she believed he is being scammed.
NSW Fair Trading Commissioner Row Stowe said the incident highlighted the important role banks and other agencies that do financial transactions have in protecting the pubic against such scams.
“Were it not for this teller taking interest in her elderly customer, Mr Scott could have been $550 out of pocket, a substantial amount of money, that would have inevitably been compounded by a sense of embarrassment and disappointment common to scam victims.” he said.
Karl Kantzipas, National Australia Bank (NAB) General Manager Financial Crime said NAB works with relevant law enforcement authorities to shut down fraud when it occurs and pre-empt new fraud before it occurs.
“NAB’s real time fraud detection system alerts NAB’s fraud prevention team to suspicious activity on customer accounts within seconds, 24 hours a day, seven days a week,” he said.
“We encourage customers to raise concerns with NAB’s Fraud Assist line on 1300 622 372 or visit your local branch.”